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Terms of Service

Last updated: 8 February 2026

1. The service

GetPromoted ("the Service") is an online tool that helps software engineers create promotion packets through a guided interview process. The Service generates documents based on information you provide. It is offered for informational purposes and does not guarantee any employment outcome.

2. Eligibility

You must be at least 16 years old to use the Service. By using GetPromoted, you confirm that you meet this requirement.

3. Your content

You retain ownership of all information, documents, and responses you provide to the Service ("Your Content"). By using the Service, you grant us a limited licence to process Your Content solely for the purpose of generating your promotion packet. We do not claim ownership of Your Content.

4. Generated output

The promotion packet generated by the Service ("Output") is created using your inputs and may contain inaccuracies. You are responsible for reviewing and editing the Output before sharing it. The Output is yours to use however you wish.

5. Payments and refunds

Unlocking the full promotion packet requires a one-time payment of $29, processed by Stripe. All payments are final. If you experience a technical issue that prevents you from accessing your packet, contact us and we will work to resolve it.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload content that is harmful, fraudulent, or infringes on others' rights
  • Attempt to reverse-engineer, scrape, or disrupt the Service
  • Impersonate another person or misrepresent your qualifications
  • Use automated tools to access the Service without permission

7. Intellectual property

The Service, including its design, code, and branding, is owned by GetPromoted. You are granted a limited, personal, non-transferable licence to use the Service for its intended purpose.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect and handle your data.

9. Disclaimers

The Service is provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that using the Service will result in a promotion or any particular career outcome. The generated packet is a tool to help you articulate your achievements, not professional career advice.

10. Limitation of liability

To the maximum extent permitted by law, GetPromoted shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service.

11. Termination

We reserve the right to suspend or terminate access to the Service at our discretion if these terms are violated. You may stop using the Service at any time.

12. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top will reflect changes. Continued use after changes constitutes acceptance.

13. Contact us

Questions? Email hello@getpromoted.app.